Frequently asked questions
What is the return and refund policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us Dreambedloom@gmail.com
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Dreambedloom@gmail.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at
what is the sizing Guide for bedsheets ?
SINGLE FLAT BEDSHEET –
- 195x260cm approx. The large size makes it easy to tuck in below the bed.
- Pillow Cover Size: | (48cm) x (74cm) | approx.
- Pack Contents: Set of 2 Pieces (1 Bed Sheet + 1 Pillow Cover)
DOUBLE FLAT SHEET
Size: 240X260cmsapprox. The large size makes it easy to tuck in below the bed.
- Pillow Cover Size: | (48cm) x (74cm) | approx.
- Pack Contents: Set of 2 Pieces (1 Bed Sheet + 2 Pillow Cover)
QUEEN FLAT BEDSHEET
Size: 260x260cmsapprox. The large size makes it easy to tuck in below the bed.
- Pillow Cover Size: | (48cm) x (74cm) | approx.
- Pack Contents: Set of 2 Pieces (1 Bed Sheet + 2 Pillow Cover)
KING FLAT BEDSHEET-
Size: 285x260cmsapprox. The large size makes it easy to tuck in below the bed.
- Pillow Cover Size: | (48cm) x (74cm) | approx.
- Pack Contents: Set of 2 Pieces (1 Bed Sheet + 2Pillow Cover)
SINGLE FITTED BEDSHEET-
Size: 91X193X40cmapprox. The large size makes it easy to tuck in below the bed.
- Pillow Cover Size: | (48cm) x (74cm) | approx.
- Pack Contents: Set of 2 Pieces (1 Bed Sheet + 1 Pillow Cover)
DOUBLE FITTED SHEET
Size: 137X193X40cmsapprox. The large size makes it easy to tuck in below the bed.
- Pillow Cover Size: | (48cm) x (74cm) | approx.
- Pack Contents: Set of 2 Pieces (1 Bed Sheet + 2 Pillow Cover)
QUEEN FITTED BEDSHEET
Size: 152X203X40cmsapprox. The large size makes it easy to tuck in below the bed.
- Pillow Cover Size: | (48cm) x (74cm) | approx.
- Pack Contents: Set of 2 Pieces (1 Bed Sheet + 2 Pillow Cover)
KING FITTED BEDSHEET
Size: 180X203X40cmsapprox. The large size makes it easy to tuck in below the bed.
- Pillow Cover Size: | (48cm) x (74cm) | approx.
- Pack Contents: Set of 2 Pieces (1 Bed Sheet + 2Pillow Cover)
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?
Standard shipping is free to anywhere in Australia for orders over $100. Orders below this ship for $10 AUD in Australia.
AUD $30 for rest of the world.
You will be notified when your order has been dispatched, and you will receive a link to track your order.
Normal delivery time after order dispatch is 2 to 5 business days for NSW/QLD/ACT/VIC/SA. NT/WA/TAS and remote locations may take up to 11 business days.
For international orders, delivery times will vary depending on location and local customs. Please see below for estimated delivery times after your order has been dispatched.
New Zealand: 4 – 6 business days
Asia Pacific: 6 – 14 business days
North America: 5 - 10 business days
Rest of World: 7 – 16 business days
Please note:
There may be further delays if your package is being held in customs. Customers are liable for customs and duties in their country and will be contacted by local customs agencies directly to settle these charges.